FLOS FLORIS Shipping
We are happy to offer worldwide shipping to ensure that our niche fragrances can reach a wide audience of enthusiasts.
To confirm that your country is included in our shipping coverage, please check the lists of the 3 zones indicated below.
These zones are divided according to shipping considerations, rates, and delivery times.
In addition, please verify your zone before placing your order to ensure proper handling of your shipment.
In Italy shipping is 10 euros for purchases under 100 euros and delivery times are 1-2 days
Delivery in 1-4 days
Delivery in 2-5 days
Bosnia and Herzegovina
Delivery in 3-7 days
Hong Kong SAR, China
United Arab Emirates
United States Of America
FLOS FLORIS Exclusive Perfume Returns
Our return policy covers two situations you may encounter.
1. Returns due to errors by FLOS FLORIS:
If the product you received is different from the one you ordered due to an error on our part, the return is at our expense.
In this case, we make arrangements to pick up the product through our courier service and cover all shipping costs.
It is essential that you keep the original shipment packaging, which includes:
the outer carton with all the required labels
the order number and other information.
2. Returns due to customer change of mind:
If, on the other hand, you change your mind after receiving the product and wish to return it, the entire organization process and payment is at your expense.
You have the freedom to choose the courier you prefer, but you will have to cover all shipping costs and any customs costs.
In both cases, if you wish to proceed with the return, please notify FLOS FLORIS at email@example.com no later than 14 days after receiving your order and return the product within 14 working days from the date on which you communicated your intention to return the item. It is important to remember that to be eligible for a refund, the product must be returned in its original condition and without signs of damage or wear. The refund will be processed once the product is back in FLOS FLORIS‘ possession and will be made according to the conditions stipulated in our return policy.
At flosfloris.com, every purchase or transaction is carried out with the utmost security, as FLOS FLORIS uses only secure connections and the most advanced technological and coding systems.
For greater security of purchases made by credit card, the CVV code will always be required, and all credit card orders must be approved by FLOS FLORIS.
FLOS FLORIS accepts the following payment methods:
Payment by credit card
We accept payments with Visa, MasterCard, American Express, JCB, Diners, and Maestro.
Payment with PayPal
To use this payment method, you must have an active PayPal account or open one through the corresponding login page.
Once the order details are confirmed, you will be redirected to the PayPal login page, where you can log in and complete the payment. The order amount will be deducted from your PayPal account when the order is completed.